Better homebuying for everyone involved
Acre is rebuilding the UK’s £1.4 trillion mortgage market from the ground up, with a completely new, end-to-end management system for mortgages.
Our platform cuts out the unnecessary admin, pain and friction from buying a home. We're covering the entire journey, from figuring out what you can borrow, to getting your keys. We're guided both by the voice of real home buyers and by our close relationships with brokers, lenders and insurers.
After a hugely successful 2023, during which we achieved an impressive 400% year-on-year increase in mortgage volume, we have sustained this momentum by doubling our market share in 2024. To keep pace with our growing user base and maintain Acre's position at the cutting edge of innovation in the mortgage market, we are looking to expand our team.
The role:
This role is an excellent opportunity for a go-getter to get a unique exposure to working in a technology start-up and directly contribute to its growth.
We are looking for an Associate with an interest in finance and technology that wants to help make the home buying process better.
Your role will be to support our top-performing Customer Success team to ensure that our firms representing over £10 billion in annual mortgage volume are using Acre’s platform seamlessly. You will work with other Acre teams, as well as senior leadership, to get a unique insight into other key roles within Fintech start-ups such as Product Management, Software Engineering and Testing, Business Development and Marketing, and Operations.
What you’ll be doing:
The role will continually evolve to meet the dynamic needs of the business, with daily responsibilities varying accordingly. You will start by gaining a comprehensive understanding of Acre and our technology by working within our core Customer Success team.
You will be mentored by an Account Manager at Acre, who will help you to understand each brokerage's needs, provide tailored support tools and content, ensuring our users maximise our end-to-end system. Then when you're ready, you will manage your own portfolio of clients, overseeing their overall success with Acre.
You should apply if you:
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Are an excellent communicator, both written and verbal
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Are disciplined and detail oriented
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Are a resourceful, quick, sharp and creative problem solver
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Are passionate about Customer Success and making clients happy
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Like teamwork yet you are able to work with minimal supervision and a high degree of autonomy
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Have an interest or experience in the Financial Services industry
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Have a bachelor’s degree or equivalent experience
What we offer:•
Chance to make an impact within a fully funded, early-stage Fintech start-up in a unique position to make a difference to the mortgage market.
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Competitive salary.
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Opportunity to earn grants from our EMI option scheme.
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One week of free accommodation for those relocating.
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Matched pension contribution up to 4%.
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Suite of healthcare benefits.
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Vibrant office in Shoreditch with monthly social events and a hybrid working model.
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See
our careers page for more of what we offer.
We’re looking for people that will get stuck in and make a difference. We have a great collaborative, entrepreneurial team that are passionate about what they do. If you want to join a team that is tackling a big problem space, then we’d love to hear from you.
We’re eager to receive applications from all backgrounds, including from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know.