Acre is rebuilding the UK’s £1.4 trillion mortgage market from the ground up, with a completely new, end-to-end management system for mortgages.
Our platform cuts out the unnecessary admin, pain and friction from buying a home. We're covering the entire journey, from figuring out what you can borrow, to getting your keys. We're guided both by the voice of real home buyers and by our close relationships with brokers, lenders and insurers.
Following a hugely successful 2023, where we proudly facilitated over £10 billion in mortgages for over 100,000 homebuyers, we are continuing to onboard some huge names in the mortgage industry and are looking to expand our team.
The Role
As a Customer Solutions Engineer, you’ll work with Acre’s Customer Success Team to help advanced users of the Acre platform use and build upon our Enterprise functionality.
You’ll develop a deep understanding of the Acre Platform, the Acre Data model and API to enable you to advise both Customer and our internal team on how best to extend the functionality of the platform.
The role will involve a breadth of business and technical assistance. In some instances, you’ll be providing advice on process best practice, and in others you will be writing code; helping our customers build custom integrations using the Acre API and understand data available to them through our Enterprise data feeds.
The role is ideal for a technically minded individual who also wants variety in their role and a high degree of customer interaction.
The role will require collaborating with a variety of stakeholders across Product, Engineering, Design, Customer Success, Sales, and Senior Management, to understand the business’ technological needs, balance priorities, and ship the right products and features to the market.
Responsibilities:
About you:
What we offer:
We’re looking for people that will get stuck in and make a difference. We have a great collaborative, entrepreneurial team that are passionate about what they do. If you want to join a team that is changing people’s lives for the better, then we’d love to hear from you.
We’re eager to receive applications from all backgrounds, including from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know.